Frequently Asked Questions

Q1: Are your products suitable for sensitive skin?

Absolutely! Many of our products are formulated for gentle care. Always do a patch test first, and check the ingredients list for any sensitivities.

Q2: Do you test on animals?

Never. Our products are 100% cruelty-free.

Q3: How long will shipping take?

We ship within 1-2 business days. Standard delivery takes 5-7 business days depending on your location.

Q4: Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email.

Q5: What’s your return policy?

Not happy with your purchase? We offer hassle-free returns within 14 days of delivery. Items must be unused and in original packaging.

Q6: How do I contact customer support?

Feel free to email us or use the form on our Contact Us page — we're here to help!